JAM just add music GmbH is looking for a QA Working Student to join our team. We are the company behind Music Maker JAM, the #1 music creation app! QA & Customer Support Working Student (m/f) YOUR ROLE If you want to create amazing user experiences for millions of music fans and creators around the world, and help test fantastic new features then this is the job for you! You will work closely with a highly competent team and get to know all aspects of global Customer Support and QA app testing. You'll be an integral part of our two apps, helping our users have the best experience possible with regards to both the app functionality and reliable support. We're ideally looking for a student who can work approximately 16 hours per week. YOUR TASKS Keeping updated about new app features, music remix competitions and more Providing technical and general support via email Proactive community management to promote positive behaviour Monitoring community violation reports and taking action QA testing new app features on Android/iOS Creating bug reports for development team YOUR PROFILE The right combination of passion and patience You have an eye for detail and can work in a logical and analytical manner You get up to speed with new systems and concepts quickly Fluent in English, both written and spoken, as well as excellent communication skills Background in support and/or working with technology is a plus Available asap and for at least 6 months WHAT WE OFFER A friendly and transparent company culture with highly motivated colleagues An exciting and responsible role with great impact International workplace environment and creative atmosphere Join our dynamic team and help us build the next big music community! If you are interested, please send us a cover letter, your CV and other relevant documents (such as certificates). Applications must be in English